SessionStack is a Digital Experience Analytics platform that facilitates Customer Success operations through real-time, collaborative browsing. Co-browsing helps you improve adoption, boost conversion and bring down customer support costs for more efficiency and higher revenue.
Join users in real time to provide guidance and support their conversion process with tailored insights. Zero performance impact on your product, no third-party software installation needed.
Click, scroll, use the pointer, or directly draw on the user’s screen to guide them in the right direction. Once a user’s approval is granted, take control over their session to overcome a problem and ensure customer success.
Session takeover is granted only upon user permission. Secure data collection and storage in the EU. PII and sensitive data never leave the user’s browser. Sensitive data can be masked or scrubbed. On-premises solutions and white labeling are also available.
Pixel-perfect session replay, robust user segmentation, easy-to-build funnels, error tracking & more.
Our Forever Free plan includes all product capabilities and 1500 sessions per month.
Paid plans with more sessions begin from $71/month. You can upgrade or downgrade anytime.
Enhance your support toolkit and guide customers to success
