Boost your revenue with optimal UX
See what SessionStackAI can do for your business
Explore the user journey
in
pixel-perfect detail
With Session Recording and Session Replay, you have complete visibility of your users’ experiences.
Thanks to AI, you can now easily spot friction points and opportunities for conversion rate optimization to increase purchase frequency and order value.
What our customers are saying...
"Reproducing a bug is not an easy task. With the Sentry + SessionStack
integration, we can simply replay a session for a given client-side or
server-side bug right from the point of impact without
leaving the Sentry interface."
“SessionStack helps us replicate all kinds of problems users run into with confidence and efficiency rather than asking customers to collaborate in order to solve their problem."
“SessionStack offers an accurate, reliable, and detailed picture of customer onboarding and user behavior inside the BitNinja suite. It helped us build a feedback channel to our product team about the success of new features.”
“We provide better customer support now. We use Intercom for many things, including in-app chat support. We have integrated Intercom and SessionStack so that we can watch the current session of the customer. It makes it much easier to resolve any issue quickly”.
Discover all success stories
What are the benefits of session replay?
Focus on important user interactions
within context
It is one thing to know that something happened - and a completely different thing to know why & how it happened. Explore UX issues in the context of real user interactions. You will see the entire session the way your user experienced your website, down to the last pixel.
Enhance your Customer Support processes
Instead of trying to reproduce issues over countless calls and chats with customers, you can now watch their session - live or recorded, see what happened and assist them more quickly and thoroughly. Less frustration for the customer, less time spent on issue resolution - what’s not to love?
Reveal areas of confusion &
boost conversion rates
With Session Replay, you can pinpoint the exact moments that your users find confusing (head scratches not included in the replay, though). Explore browsing patterns, drop-offs, and frustration signals within context to create a data-driven improvement strategy and fuel digital experiments that successfully deconstruct user behavior helping you reach your revenue goals faster.
Replicate & resolve bugs more easily
Don’t waste time trying to replicate a bug (or worse - trying to get the website visitor to describe what happened). Get that popcorn - watching sessions live can be fun (we promise)! You can spice up the movie night with segmentation, funnel analysis and error monitoring to get the full issue impact so you can prioritize better.
Session Recording & Session Replay
with SessionStackAI
AI-enhanced insights
On-demand
Live sessions
Skip inactivity
Easy collaboration
AI-enhanced insights
AI does UX optimization for you
Our proprietary machine learning model will do the heavy lifting for you – no more watching hundreds of sessions to gain a simple insight.
SessionStackAI will aggregate all the session data, give you a summary and show you all the missed conversion opportunities, frustration signals and potential improvements to the customer journey.
On-demand
Replay sessions on demand
Need to validate SessionStackAI’s discoveries? You can always watch the user experience in vivid detail to up your UX analysis game – filter down to pinpoint problems such as rage clicks and dead clicks without wasting time watching countless sessions.
Bonus: back up your conversion funnel analysis & heatmaps findings with real user sessions.
Live sessions
Record & explore sessions as they’re happening
Record users’ sessions with all events – on same or cross-origin iframes (pop-ups are covered too).
Watch sessions live to assist your customers in real time during support ticket resolution. When needed, you can step in and co-browse the web pages with them to provide the smoothest shopping experience ever.
Skip inactivity
Inactivity & tab switching – solved!
Inactivity periods during sessions are skipped by default so you don’t waste precious time. What’s more, when the user minimizes their browser or switches to a different tab, you can see that behavior inside the session replay itself.
Easy collaboration
Download & share sessions
Session recordings can be stored locally in HTML or JSON file format. You can also share session links with your colleagues (including timestamps) for easier collaboration within and across teams.
We break the silos between the C-level, Product Development, Customer Success, Sales, and Marketing by providing visual user insights to spark empathy on all levels.
Session Recording & Session Replay by SessionStack
Use cases
Who can use session replay?
Gone are the days when session recording and session replay were the exclusive territory of developers and engineers. Today, product managers, customer success teams, support agents, UX designers, sales and marketing can all take advantage of the technology to better understand their customers. Watching the entire user journey, from the first touchpoint to being a product evangelist
Software Developers
Instant bug reproduction and user impact analysis for web apps
Learn more
C-suite, Marketing & Sales Teams
Arm decision-makers with insights to boost revenue
Customer Support
& Success Teams
See the real problem behind every support ticket
Learn more
Case Study: TechTour
Improving customer satisfaction and onboarding & enhancing product development
Learn more
A lightweight session replay tool
with zero impact on performance
Read More
For multiple-page or single-page apps, built on React,
Angular, or any other JS framework. Iframes
(same & cross-origin) and pop-ups too.
Read More
SessionStack is incredibly fast and lightweight. There is
no impact on page loading and bandwidth. Learn more
Read More
The sessionstack.js script captures all interactions
on a page without affecting the look and feel of your app.
Read More
With a single snippet in your web app. No instrumentation
is required. You have full control over recording and
target pages. Learn more
Web and Hybrid apps
For multiple-page or single-page apps, built in React, Angular, or any other JS framework. Iframes (same & cross-origin) and pop-ups too.
No performance impact
SessionStack is incredibly fast and lightweight. There is no impact on page loading and bandwidth. Learn more
User experience is unaffected
The sessionstack.js script captures all interactions on a page without affecting the look and feel of your app.
Easy Installation
With a single snippet in your web app. No instrumentation is required. You have full control over recording and target pages. Learn more
Private by default
In the cloud or on-premises session replay solutions. You have full control to select pages and elements for recording. Secure data collection and storage in the EU. PII and sensitive data never leave the user’s browser.
Integrates with:
Session Replay FAQ
Have any specific questions about how your business can use session recording & session replay to boost growth? Book a demo with us and we’ll show you!
Up until now, session replay aficionados needed to watch thousands of sessions to get to the valuable insights hidden within. Now, generative AI does it for us – it crunches up the session recording data, aggregates it into summaries, and delivers the insights, ready to be implemented.
Session Replay is a web analytics tool that helps product teams see the entire user journey the way the user sees it – with details such as mouse moves, clicks, scrolls, and others.
DevOps teams benefit from session replay by acquiring a holistic view of the user journey which can be shared within the team to increase the efficiency of bug reproduction and resolution processes.
Every time a website visitor interacts with your product, they cause Document Object Model (DOM) mutations. These mutations are captured with session recording to reproduce the entire context in which a user session is happening.
Session Replay can help product teams and Customer Experience teams gain a better understanding of the user journey. They can use these learnings on their website or mobile app based on data rather than assumptions.
Resources
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Product Management
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Product Management
![How to Choose the Best Product Analytics Tools to Optimize Your Conversion Rate [a Step-by-step Guide]](https://www.sessionstack.com/wp-content/uploads/2023/04/How-to-Choose-the-Best-Product-Analytics-Tools-to-Optimize-Your-Conversion-Rate-A-Step-by-Step-Guide-sessionstack.png)
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Apr 19, 2023 • 7 min read
Product Management