zendesk

Meow, Zendesk customers!

Purchase SessionStack and get a complimentary training bundle:
Zendesk eLearning + SessionStack premium onboarding package, worth $599!

SessionStack for Zendesk

Forget about screenshots! Get the context you need to speed up support. See what exactly
happened to your customers.

Reduce churn and increase customer satisfaction
by speeding up support

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Private and secure

SessionStack not only automatically masks sensitive information (think passwords), but also allows you to select parts of the page that you want to hide from your agents. The information you hide never leaves the user browser.

performance

No performance impact

SessionStack is incredibly lightweight. This means zero impact on the user experience and the look and feel of your product. Your customers won’t even notice it’s running!

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Suitable for teams of all sizes

Regardless of location, industry or organizational structure, small and large support teams can leverage SessionStack’s solution and help users in real-time.

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Integrate with help desk or live chat

See all the steps the customer took within your product right into your help desk system. Easily hook SessionStack with your live chat tool to co-browse with customers.

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No downloads, no installations

Adding a short code snippet to your web app is all it takes to start using SessionStack. Co-browse with your customers with a single click. It’s that simple!

zendesk

Hey, Zendesk customers!

Get your complimentary training bundle when you purchase a SessionStack license:

By any SessionStack plan with 10+ support seats by the end of the year and get a Zendesk eLearning course and a SessionStack premium onboarding package, worth $599!

*Terms and conditions apply(?)

*Valid if you purchase by December 31, 2019.
* Zendesk eLearning: Zendesk Support for Agents is valid for one support agent.
*The SessionStack premium onboarding package includes:
– Introductory session with business stakeholders to coach you about the best possible use cases for you organization
– An onboarding product training session for your team

In the Cloud and On-premise

We offer both!

We can help you deploy locally and store all the data inside your company’s data centers.

Use SessionStack in our cloud to reduce your IT costs and get the latest updates automatically.

You choose!

See our plans
cloud or on premises
bazaarvoice
bazaarvoice_white

Bazaarvoice ensures a smooth, defect-free user base migration to an SSO with SessionStack

Learn how Bazaarvoice, a digital marketing platform, seamlessly migrated over 6,000 customers across 6 continents to a SSO accounts in just 3 weeks with SessionStack’s real-time sessions and playback capabilities.

Read their story
mend
mend logo

Mend uses SessionStack in a HIPAA-compliant healthcare environment to resolve customer issues

Mend’s customer support team relies on live and recorded sessions to diagnose, document and address issues that their customers experience.

Read their story
sketchdesk
sketchdesk logo

SketchDeck ensure excellent customer support with SessionStack

See how the SketchDeck team leveraged SessionStack to gain a much better perspective and insight in identifying the root cause of customer issues.

Read their story

Speed up support with SessionStack for Zendesk

Sign up for a FREE 14 day trial today or request a demo