SessionStack
Platform Overview

Turning your digital experience data into insights that drive conversions.

See what SessionStackAI can do for your business

SessionStackAI: no more missed conversion opportunities

SessionStackAI crunches all the data gathered during a customer session to give you a short summary paired with actionable UX tips. Save precious time and get to optimization more quickly.

Boost conversion rates, speed up UX optimization, and reach your revenue goals faster with a comprehensive report on missed conversion opportunities based on all session data. No need to watch thousands of session replays or build countless funnels.

SessionStackAI helps your entire organization – from E-comm managers to the C-suite, make sense of the vast amounts of data collected on a daily basis. This drives continuous optimization on all levels for a truly outstanding customer experience and blooming revenue metrics.

SessionStackAI: no more missed conversion opportunities

SessionStackAI crunches all the data gathered during a customer session to give you a short summary paired with actionable UX tips. Save precious time and get to optimization more quickly.

Boost conversion rates, speed up UX optimization, and reach your revenue goals faster with a comprehensive report on missed conversion opportunities based on all session data. No need to watch thousands of session replays or build countless funnels.

SessionStackAI helps your entire organization – from E-comm managers to the C-suite, make sense of the vast amounts of data collected on a daily basis. This drives continuous optimization on all levels for a truly outstanding customer experience and blooming revenue metrics.

SessionStackAI is based on the
folllowing technology:

Tagless Autocapture for in-depth UX analysis

All mouse movements and events, dead and rage clicks, DOM mutations, static resources, JavaScript exceptions, network requests, browser console calls, and more are automatically collected. Available to you for analysis, even retroactively. Learn more about data capture.

Capture and analyze user interactions on same or cross-origin iframes. Even if the iframe contains PII data, SessionStack will mask its contents but still count the interactions with it. Pop-ups are covered too.
Track individual users by email, name, user id, subscription plan, trial signup, or any other per-user variable with custom fields. Each session comes complete with user environment data.

Tagless Autocapture for in-depth UX analysis

Tagless Autocapture for in-depth UX analysis

All mouse movements and events, dead and rage clicks, DOM mutations, static resources, JavaScript exceptions, network requests, browser console calls, and more are automatically collected. Available to you for analysis, even retroactively. Learn more about cobrowsing.

Capture and analyze user interactions on same or cross-origin iframes. Even if the iframe contains PII data, SessionStack will mask its contents but still count the interactions with it.
Pop-ups are covered too.

Track individual users by email, name, user id, subscription plan, trial signup, or any other per-user variable with custom fields. Each session comes complete with user environment data.

Session Replay with zero performance impact

Visualize website usage with pixel-perfect session recreation, both live and on replay. Avoid inactivity periods with event logs and timing. Session replay leaves no blind spots in User Experience analysis.

Our integrated generative AI capability will condense session replays into short summaries. You can have complete visibility of your customers’ experiences in less time, paired with recommendations on how to improve the customer journey. 

Store session recordings locally in HTML or JSON file format. Share session links with exact timing with your colleagues, to collaborate on bug fixes, customer support, or product development.

Session Replay with zero performance impact

Funnels for conversion rate optimization

Visualize customer journeys and measure conversion rates for any sign-up form, onboarding process, or cart steps with Funnels that are easy to set up. No instrumentation or code is needed. Refine funnel steps with subfilters and exclusion filters.

Your pre-saved user segments can be used within the Funnels dashboard to help you understand what drives different customer groups to convert or drop off.

SessionStackAI, our proprietary set of machine learning models, will quickly illuminate what issues lead to drop-offs in any funnel. With these insights, you can ramp up CRO to new heights!

Funnels for conversion rate optimization

Error Tracking for easy debugging

Error Tracking for easy debugging

Store and inspect all XHR network requests during a session. Explore request details such as URL, request method, status code, and headers. Click a request to replay that part of the recording and configure the settings to select what type of requests to be captured.
Expand the player console to find all the logs containing tech details around errors, warnings, info, and debug messages. As it offers a DevTools-like experience, you can easily navigate the console to find the error message that you need and replay that particular moment in the session when the issue was registered.
Easily detect spiking problems and recurring issues. See how many times an error occurred and filter by severity level (info, debug, warn, error).

Recording rules and customization

Filter out the IP addresses you don’t want to monitor. Avoid skewing your data by excluding internal and bot traffic.
Define the exact URLs of the sections and pages you want to record. Leave the rest out.
Leverage robust APIs to create session recording start/end rules, track custom events, craft search, and filtering options, or log specific moments only.

Recording rules and customization

Privacy and security

Privacy and security

Mask any sensitive image, video, or text data via CSS selectors. Personal Identifiable Information is hidden by default and never leaves the user’s browser. Learn more about PII and sensitive data.

Organize user access to different projects. Each user can set up their own alerts and report rules.
Single sign-on with SAML on an organizational level.

Integrates with your team's toolbox

Bring out your team’s potential with SessionStack.

See what SessionStackAI can do for your business