Digital Experience Insights
Platform overview

Streamline your product management processes for faster growth.

Easy setup. 14-day trial. No credit card required.

100% Session Capture for in-depth UX analysis

All mouse movements and events, dead and rage clicks, DOM mutations, static resources, JavaScript exceptions, network requests, browser console calls, and more are automatically collected. Available to you for analysis, even retroactively. Learn more about data capture.

Capture and analyze user interactions on same or cross-origin iframes. Even if the iframe contains PII data, SessionStack will mask its contents but still count the interactions with it. Pop-ups are covered too.
Track individual users by email, name, user id, subscription plan, trial signup, or any other per-user variable with custom fields. Each session comes complete with user environment data.
pixel-perfect session replay

100% Session Capture for in-depth UX analysis

100% Session Capture for in-depth UX analysis

All mouse movements and events, dead and rage clicks, DOM mutations, static resources, JavaScript exceptions, network requests, browser console calls, and more are automatically collected. Available to you for analysis, even retroactively. Learn more about cobrowsing.

Capture and analyze user interactions on same or cross-origin iframes. Even if the iframe contains PII data, SessionStack will mask its contents but still count the interactions with it.
Pop-ups are covered too.

Track individual users by email, name, user id, subscription plan, trial signup, or any other per-user variable with custom fields. Each session comes complete with user environment data.

Session replay with zero performance impact

Session replay with zero performance impact

Visualize product usage with pixel-perfect Session recreation, both live and on replay. Avoid inactivity periods with event logs and timing. Session Replay leaves no blind spots in User experience analysis.
Store session recordings locally in HTML or JSON file format.
Share Session links with exact timing with your colleagues, to collaborate on bug fixes, customer support, or product development.

Funnels for conversion rate optimization

Funnels for conversion rate optimization

Visualize user flows and measure conversion rates for any signup form, onboarding process, or cart steps with easy-to-setup Funnels. No instrumentation or code is needed. Refine funnel steps with subfilters and exclusion filters.
Compare two segments over the same Funnel. Segment users by Funnel drop-offs or converters. Create a Funnel from a Segment. Both features are fully integrated to trully help you optimize your conversion rates.

Dev tools for easy debugging

Store and inspect all XHR network requests during a session. Explore request details such as URL, request method, status code, and headers. Click a request to replay that part of the recording and configure the settings to select what type of requests to be captured.
Expand the player console to find all the logs containing tech details around errors, warnings, info, and debug messages. As it offers a DevTools-like experience, you can easily navigate the console to find the error message that you need and replay that particular moment in the session when the issue was registered.
Easily detect spiking problems and recurring issues. See how many times an error occurred and filter by severity level (info, debug, warn, error).

Dev tools for easy debugging

Co-browsing and Session Collaboration for customer success

Co-browsing and Session Collaboration for customer success

Join users in real-time to provide guidance and support their conversion process. Learn more about co-browsing.

Support users in real-time. Use a pointer or directly draw on their screen to guide them in the right direction.

Once a user’s approval is granted, take control over their session to overcome a problem and ensure customer success. Learn more about session collaboration tools.

Recording rules and customization

Filter out the IP addresses you don’t want to monitor. Avoid skewing your data by excluding internal and bot traffic.
Define the exact URLs of the sections and pages you want to record. Leave the rest out.
Leverage robust APIs to create session recording start/end rules, track custom events, craft search, and filtering options, or log specific moments only.

Recording rules and customization

Privacy and security

Privacy and security

Mask any sensitive image, video, or text data via CSS selectors. Personal Identifiable Information is hidden by default and never leaves the user’s browser. Learn more about PII and sensitive data.

Organize user access to different projects. Each user can set up their own alerts and report rules.
Single sign-on with SAML on an organizational level.

Integrate with your product team's toolbox

Bring out your team’s potential with SessionStack.

Easy setup. 14-day trial. No credit card required.