| Starter | Enterprise | On-Premises |
|---|---|---|
| Suitable for small and mid-sized support teams | Suitable for large support organizations and call centers | Suitable for organizations operating in regulated standards-compliant industries |
|
Product access:
Standard Support:
|
Product access:
Premium Support:
|
Product access:
Premium Support:
+
|
| Try it Free | Try it Free | Contact Us |
A user’s activity in your web product/site is defined as a user session. It can include many pageviews as well as various errors and exceptions logged during the time they are interacting with your website/application.
Sure thing. IP blocking is available with any of the paid subscription plans starting at $99/mo. Avoid skewing your data by excluding internal and bot traffic, or any other traffic you don’t want to monitor.
Yes. Page targeting is available with any of the subscription plans. Defining what to & not to record will help you be more efficient and productive.
User session history is stored for 30 days for hosted subscription plans. If you’d like to extend the period, get in touch. You can define the time period for which user sessions will be stored within the on-premises plan.
SessionStack will stop recording user sessions in the event that the number of sessions assigned to your current plan have been used up. Rest assured though – we’ll be keeping your data intact. You can keep on replaying older sessions even though SessionStack will not be recording new ones at this point.
Once you upgrade your plan to the next tier, SessionStack will continue recording user sessions.
We accept all major credit cards. If you’d like to use your American Express, please get in touch. We also accept payments with purchase orders and bank transfers.
Yes, you can deploy SessionStack to your local environment. Get in touch to discuss.
Yes. Regardless of the subscription plan you choose, all hosted plans give you access to the latest and greatest SessionStack version. With the on-premises plan you’ll be getting all product updates that we release during the time you are a customer.
