Spot & resolve bugs faster to create better user experiences

Cluttered error-tracking solutions can be a true nightmare to navigate, so we built one that we actually like to use.

Logs, events, and errors, paired with best-in-class session replay for context: everything you need to reproduce bugs and resolve them before they become major issues.

What our customers are saying...

"Reproducing a bug is not an easy task. With the Sentry + SessionStack integration, we can simply replay a session for a given client-side or server-side bug right from the point of impact without leaving the Sentry interface."

“SessionStack helps us replicate all kinds of problems users run into with confidence and efficiency rather than asking customers to collaborate in order to solve their problem."

“SessionStack offers an accurate, reliable, and detailed picture of customer onboarding and user behavior inside the BitNinja suite. It helped us build a feedback channel to our product team about the success of new features.”

“We provide better customer support now. We use Intercom for many things, including in-app chat support. We have integrated Intercom and SessionStack so that we can watch the current session of the customer. It makes it much easier to resolve any issue quickly”.

Discover all success stories

Why do you need error tracking?

Replicate bugs more easily

Don’t waste time trying to replicate a bug (or worse - trying to get the user to describe what happened). Еvent logs and error monitoring give you get the full picture, successfully deconstructing user behavior for UX analysis. If you’re still unsure what happened, a session replay is in order.

Analyze bugs & reduce user impact

Capturing errors inside your live product can be a game of hide and seek - many users will never report a problem, they’ll just leave. With robust error monitoring in place, you can rest assured that you are not bleeding customers due to nasty bugs. And reducing the user impact can give a significant bump to your bottom line.

Reveal areas of confusion &
boost conversion rates

You can pinpoint the exact moments that your customers find confusing (head scratches not included in the replay, though). Explore browsing patterns, drop-offs, and frustration signals within context to create a data-driven improvement strategy and fuel product experiments that result in better UX.

Improve your Customer Support

Instead of trying to reproduce issues over countless calls and chats with customers, you can now record all of the user sessions inside your product and reproduce any error that occurred with ease. Not only as a boring log - but also as a session replay with the full context of what, when, why, and how something happened.

Error Tracking by SessionStack

Dedicated dashboard

Deep dive into bugs

Watch live or on replay

Easy collaboration

Tagless autocapture

Dedicated dashboard

Deep dive into bugs

Watch live or on replay

Easy collaboration

Tagless autocapture

Error Tracking by SessionStack

All events & errors at a glance

SessionStack provides error-tracking data both within the session replay panel and inside a dedicated dashboard where your dev team can thrive.

Prioritize at-a-glance with detailed information about every error, its severity level, the number of affected users, and a specific session replay to inspect so you can dive deeper whenever needed.

DevTools-like experience you will enjoy for its simplicity and efficiency.

Dive deep into the bug hole

With detailed user, session, and device information available, you can reconstruct the situation to the most minute detail. At last, you can stop asking your customers what is their browser version only to sense the blank stare at the other end of the chat window.

Explore bugs as they’re happening or on replay

Live sessions give you a unique insight into what’s currently happening in your product - so you can spot if something’s not right just in time and before it has become a major issue. Or, jump in a session replay retrospectively at any point in time to discover what happened (subject to retention policy).

Download & share sessions for easier collaboration

Found a session recording that showcases the bug your team has been trying to reproduce? Share session links with your colleagues (including timestamps) for easier collaboration - within and between teams.

Complete session recording with tagless autocapture

Record user sessions with all mouse movements and events, dead and rage clicks, DOM mutations, static resources, JavaScript exceptions, network requests, browser console calls, and more - on same or cross-origin iframes (pop-ups are covered too).

Even if the iframe contains sensitive data (PII), we will mask its contents but still count the interactions.

Use cases

Who can use error tracking?

Developers and engineers are not the only ones who can benefit from error tracking. The whole product team can glean meaningful insights into product usage and how bugs impact the user experience, and ultimately - revenue. If you need proof of how bugs impact your product's conversion opportunities, our dev tools can be a great starting point. Not to mention the added value for technical support teams - and the customers on the other end of the line...

Software Developers

Instant bug reproduction and user impact analysis for web apps
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Product Managers

A monitoring tool you can share with the whole product team
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Customer Support & Success Teams

Technical support has never been easier
Learn more

Case Study: Bazaarvoice

Bazaarvoice ensures a smooth user base migration to an SSO with SessionStack
Learn more

A lightweight error tracking tool with
zero impact on performance

For multiple-page or single-page apps, built on React, Angular, or any other JS framework. Iframes (same & cross-origin) and pop-ups too.

SessionStack is incredibly fast and lightweight. There is no impact on page loading and bandwidth. Learn more

The sessionstack.js script captures all interactions on a page without affecting the look and feel of your app.

With a single snippet in your web app. No instrumentation is required. You have full control over recording and target pages. Learn more

Web and Hybrid apps

For multiple-page or single-page apps, built in React, Angular, or any other JS framework. Iframes (same & cross-origin) and pop-ups too.

No performance impact

SessionStack is incredibly fast and lightweight. There is no impact on page loading and bandwidth. Learn more

User experience is unaffected

The sessionstack.js script captures all interactions on a page without affecting the look and feel of your app.

Easy Installation

With a single snippet in your web app. No instrumentation is required. You have full control over recording and target pages. Learn more

Private by default

SessionStack is built with privacy at its core. Sensitive data can be masked or scrubbed. You have full control to select pages and elements for recording. Secure data collection and storage in the EU, PII and sensitive data never leave the user’s browser. For extremely data-sensitive industries, we offer a self-hosted option as well.