When encountering strange behavior, users were unable to effectively describe all the steps that they took or the screens that they saw“, remembers Jennifer Garcia, Staff Software Engineer at Bazaarvoice. “It was really difficult for the team to understand how the user got in the state they did and isolate the bug or issue in the migration workflow.
Team Member on the Portal Team
The responsiveness of the team to resolve the inquiries we have has made SessionStack a great vendor that we utilize and look forward to continuing to work with”, explains Jenifer Garcia. “I remember there was one issue [that we experienced] which required a hotfix, and the team was able to release the update to production in less than 24 hours.
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