See how companies use SessionStack to reproduce and eliminate errors, support users real-time, and drive product success and adoption.
Learn how Mend use SessionStack in a HIPAA-compliant healthcare environment to diagnose, document and address issues that their customers experience.
Read the case study“Reproducing a bug is not an easy task. With the Sentry + SessionStack integration, we can simply replay a session for a given client-side or server-side bug right from the point of impact without leaving the Sentry interface.”
Wilfried Durand
CEO, Onvey.io
Find out how SketchDeck’s on-demand professional design service ensures excellent customer support with SessionStack.
Read the case study“With SessionStack, customer communication and support became real-time and more efficient. The tool’s ability to accurately reproduce the issues clients run into, is helping us resolve customer complaints at once”.
“SessionStack offers an accurate, reliable and detailed picture of customer on-boarding and user behavior inside the BitNinja suite. It helped us build a feedback channel to our product team about the success of new features.”
“We use SessionStack to understand the real problems our customers run into. Thanks to SessionStack, we’ve improved significantly the user experience of our website”.
“Getting to know how users interact with the product real-time not only helped proactively fix bugs but it also boosted incremental improvements in the product. “
“SessionStack helps us replicate all kind of problems users run into with confidence and efficiency rather than asking customers to collaborate in order to solve their problem”.
Bulpros enabled their end users to proactively report errors they run into when browsing. SessionStack saved them a ton of time resolving defects and facilitated a collaborative approach to issue reporting.
Read the case study“SessionStack helps us troubleshoot tech support issues faster and gather real user data to improve our product instead of relying on gut feeling and risky assumptions”.
Matt McBride
CEO, Mend
The UX-focused startup improved the reliability of reproducing errors by combining the power of error tracking with accurate session replay with Sentry and SessionStack.
Read the case study
Learn how Metrilo’s eCommerce marketing platform fosters customer success by analyzing user behavior and the effect of new features on UX and customer on-boarding.
Read the case study
See how BitNinja’s full-stack server security suite boosts customer on-boarding and experience with SessionStack.
Read the case study“Resolving defects is now much faster and requires less effort. Our developers don’t need to go into lengthy conversations with customers to understand the problems they experienced.”
Emil Simeonov
Head of Information Management, BULPROS