See how companies use SessionStack to reproduce and eliminate errors, support users real-time, and drive product success and adoption.
“We provide better customer support now. We use Intercom for many things, including in-app chat support. We have integrated Intercom and SessionStack so that we can watch the current session of the customer. It makes it much easier to resolve any issue quickly”.
Will Lowrey
Director Product Management, Bazaarvoice
“SessionStack helps us replicate all kind of problems users run into with confidence and efficiency rather than asking customers to collaborate in order to solve their problem”.
David Mack
Co-founder and CTO, SketchDeck“With SessionStack, customer communication and support became real-time and more efficient. The tool’s ability to accurately reproduce the issues clients run into, is helping us resolve customer complaints at once”.
Elad Hirsch
Developer Team Lead, IDI Insurance“Resolving defects is now much faster and requires less effort. Our developers don’t need to go into lengthy conversations with customers to understand the problems they experienced”.
Emil Simeonov
Head of Information Management, BULPROS“We use SessionStack to understand the real problems our customers run into. Thanks to SessionStack, we’ve improved significantly the user experience of our website”.
Antonio Acevedo
Software Engineer, DelSuper“Reproducing a bug is not an easy task. With the Sentry + SessionStack integration, we can simply replay a session for a given client-side or server-side bug right from the point of impact without leaving the Sentry interface.”
Wilfried Durand
CEO, Onvey.io“SessionStack offers an accurate, reliable and detailed picture of customer on-boarding and user behavior inside the BitNinja suite. It helped us build a feedback channel to our product team about the success of new features.”
Boglarka Angalet
CMO, BitNinja.io“Getting to know how users interact with the product real-time not only helped proactively fix bugs but it also boosted incremental improvements in the product. “
Hemant Kumar
Co-founder and CEO, WhatTheBus
“SessionStack helps us troubleshoot tech support issues faster and gather real user data to improve our product instead of relying on gut feeling and risky assumptions”.
Matt McBride
CEO, Mend
“Our goal is to offer the best customer service in the industry. Providing quality and timely support on both desktop and mobile was not an easy goal to achieve. In SessionStack, we found a solution that allows us to see customer issues and get them resolved quickly”.
Justin Grimm
VP of Quality Assurance, Projul