See how companies use SessionStack to reproduce and eliminate errors, support users real-time, and drive product success and adoption.
“We provide better customer support now. We use Intercom for many things, including in-app chat support. We have integrated Intercom and SessionStack so that we can watch the current session of the customer. It makes it much easier to resolve any issue quickly”.
“SessionStack helps us replicate all kind of problems users run into with confidence and efficiency rather than asking customers to collaborate in order to solve their problem”.
“With SessionStack, customer communication and support became real-time and more efficient. The tool’s ability to accurately reproduce the issues clients run into, is helping us resolve customer complaints at once”.
“Resolving defects is now much faster and requires less effort. Our developers don’t need to go into lengthy conversations with customers to understand the problems they experienced”.
“We use SessionStack to understand the real problems our customers run into. Thanks to SessionStack, we’ve improved significantly the user experience of our website”.
“Reproducing a bug is not an easy task. With the Sentry + SessionStack integration, we can simply replay a session for a given client-side or server-side bug right from the point of impact without leaving the Sentry interface.”
“SessionStack offers an accurate, reliable and detailed picture of customer on-boarding and user behavior inside the BitNinja suite. It helped us build a feedback channel to our product team about the success of new features.”
“Getting to know how users interact with the product real-time not only helped proactively fix bugs but it also boosted incremental improvements in the product. “
“SessionStack helps us troubleshoot tech support issues faster and gather real user data to improve our product instead of relying on gut feeling and risky assumptions”.
“Our goal is to offer the best customer service in the industry. Providing quality and timely support on both desktop and mobile was not an easy goal to achieve. In SessionStack, we found a solution that allows us to see customer issues and get them resolved quickly”.